Dates & Fees
Course Description
According to the PMBOK Guide, Project Stakeholder Management encompasses the processes required to identify stakeholders, analyze their influence and expectations, and involve them in project decisions and execution.
The key to effective stakeholder engagement is maintaining continuous communication with all stakeholders, including team members, to understand their needs and expectations, address issues as they arise, manage conflicting interests, and foster meaningful stakeholder engagement in project decisions and activities.
Course Objectives
After completing this course, learners will be able to demonstrate an understanding of the following Project Stakeholder Management processes:
- Identify Stakeholders. The process of identifying project stakeholders regularly and analysing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success.
- Plan Stakeholder Engagement. The process of developing approaches to involve project stakeholders based on their needs, expectations, interests, and potential impact on the project.
- Manage Stakeholder Engagement. The process of communicating and working with stakeholders to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
- Monitor Stakeholder Engagement. The process of monitoring project stakeholder relationships and tailoring strategies for engaging stakeholders through the modification of engagement strategies and plans.
Key concepts
The key concepts for Project Stakeholder Management include:
- Every project has stakeholders who are impacted by or can impact the project in a positive or negative way.
- Some stakeholders will have a limited ability to influence the project's work or outcomes; others will have significant influence on the project and its expected outcomes.
- The ability of the project manager and team to correctly identify and engage all of the stakeholders in an appropriate way can mean the difference between project success and failure.
- To increase the chances of success, the process of stakeholder identification and engagement should commence as soon as possible after the project charter has been approved, the project manager has been assigned, and the team begins to form.
- The key to effective stakeholder engagement is a focus on continuous communication with all stakeholders.
- Stakeholder satisfaction should be identified and managed as a key project objective.
- The process of identifying and engaging stakeholders for the benefit of the project is iterative, and should be reviewed and updated routinely.
Who is the Training Aimed at?
This course is tailored for project management practitioners who wish to gain in-depth knowledge of the Project Stakeholder Management Knowledge Area.
Entry Requirements:
- Grade 12 or Equivalent, OR
- Basic Project Management Experience, OR
- Project Management for Beginners Course